yonex4d Privacy Policy

This page describes what we collect when you use yonex4d and how we keep that data protected. We at yonex4d take your privacy seriously—your personal information is encrypted, stored securely, and shared only with processors and authorities where legally required.

Our privacy commitments are straightforward: we collect only the information needed to verify your account, process your deposits and withdrawals, and comply with legal obligations. We do not sell your data to marketers or third-party advertisers. We do not track your betting history to build consumer profiles. Instead, we maintain your account records for your reference and our compliance purposes.

This policy applies to all users of yonex4d across supported jurisdictions. If you have questions about how we handle your data, or if you wish to request a copy of your information, contact our support team using the channels listed at the end of this document.

What data we collect on yonex4d

We collect information in two categories: information you provide to us, and information we gather automatically during your use of yonex4d.

Information you provide includes your name, email address, phone number, and date of birth during account registration. For identity verification (KYC), we ask for a photo of your government-issued ID (KTP, passport, or driver's license), a selfie holding that ID, and proof of address (utility bill or bank statement). We collect payment information when you deposit—for e-wallets like DANA, e-wallet, mobile banking, local payment, and online payment, we see your e-wallet user ID and transaction amount; for bank transfers to e-wallet, mobile banking, local payment, or online payment virtual accounts, we capture your bank name and transfer amount. We do not store your e-wallet passwords, bank login credentials, or full bank account numbers—these are handled by our payment processors.

Information we gather automatically includes your IP address, device type (Android, iOS, desktop), browser or app version, and login timestamps. When you play, we log which games you access, your session duration, and your balance before and after each game. This data helps us detect fraud, maintain platform performance, and understand which features users engage with. We also collect crash reports and error logs from our mobile app (Android APK) to identify and fix bugs.

How we use your data on yonex4d

We use your data for these purposes:

• Account management: We verify your identity, manage your login, process your deposits and withdrawals, and respond to your account inquiries.
• Compliance: We retain records to satisfy legal and regulatory obligations. This includes KYC verification, anti-money-laundering screening, and fraud prevention.
• Service improvement: We analyze session data, game popularity, and user feedback to enhance platform stability, add new games, and improve the mobile experience.
• Fraud detection: We monitor for suspicious account behavior—such as rapid login attempts, unusual withdrawal patterns, or colluding players—to protect your account and our platform.
• Communication: We send emails about account verification status, withdrawal confirmations, and service updates. We do not send marketing emails unless you opt in.

We do not use your betting history to build marketing profiles, sell to data brokers, or share with advertisers. Your game selections and stakes remain private to you and our compliance team.

Third parties and data processors on yonex4d

We share your data with trusted third parties only to deliver our service. Our payment processors—e-wallet, mobile banking, local payment, online payment, e-wallet, and our banking partners (mobile banking, local payment, online payment, e-wallet)—receive transaction data (your ID, amount, timestamp) to process deposits and withdrawals. These partners have their own privacy policies; we recommend reviewing them. Our live-dealer studios may have staff in other countries; they see only the public table information (your username, stakes) and never your personal data like your email or ID documents.

Payment processors

mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online payment, e-wallet, mobile banking, local payment receive transaction data only; they do not access your KYC documents.

Live-dealer studios

Dealers see only table usernames and stakes; they do not access personal or financial data.

Legal authorities

We share data with law enforcement or regulators only if required by court order or applicable law.

Email service provider

We use a third-party email provider to send account confirmations; your email is encrypted in transit.

We do not share your data with marketing firms, data aggregators, or advertisers. We do not sell your data. If we become aware that we must disclose your information to legal authorities, we will notify you where legally permitted to do so.

How we protect your data on yonex4d

Your data is encrypted using industry-standard TLS (Transport Layer Security) when transmitted between your device and our servers. Our servers use AES-256 encryption for data at rest. Your KYC documents (ID photos, selfies, address proofs) are encrypted and stored in a secure vault accessible only to our compliance team. Your password is hashed—not stored in plaintext—so even our engineers cannot see it.

We maintain access controls: only authorized employees can view personal data, and their access is logged and audited. We conduct regular security assessments and penetration testing to identify and fix vulnerabilities. If we discover a data breach that affects your account, we will notify you via email and provide guidance on next steps.

How long we keep your data

We retain your account data (name, email, KYC documents, betting history) for as long as your account is active, plus five years after account closure. This retention period satisfies legal requirements in most jurisdictions. If you request deletion of your account, we anonymize your personal identifiers but retain encrypted transaction records for compliance purposes. You can request a data export anytime; we will provide a copy of your information within a standard processing window.

Your rights on yonex4d

You have the right to access your data, correct inaccuracies, and request deletion of your account. To exercise these rights, contact our support team with your request. We will verify your identity against your account registration details and KYC documents before proceeding. Requests are typically processed within a standard business window.

You also have the right to know what data we hold about you. You can request a complete data export showing all your personal information, betting history, and transaction records. This export is provided in a machine-readable format (typically CSV or JSON).

Cookies and tracking on yonex4d

We use cookies to maintain your login session on yonex4d. These are session cookies that expire when you close your browser. We do not use tracking cookies to monitor your behavior across other websites. Our mobile app (Android and iOS) does not use cookies, but it does store your login token locally so you stay signed in between sessions. You can clear your login token anytime by logging out or resetting your device.

International data transfers

Our servers may be located outside your jurisdiction. When you use yonex4d, your data may be transferred to and stored in countries with different privacy laws. We ensure that all international transfers comply with encryption standards and legal safeguards. By using yonex4d, you consent to these transfers. If you have concerns about data residing outside your country, contact our support team to discuss options.

Contact us about privacy on yonex4d

If you have questions about this privacy policy, wish to access your data, or have a privacy concern, reach out to our support team via English-language live chat, email, or phone. We maintain standard availability hours; response times may extend during high-traffic periods in Jakarta, Surabaya, Bandung, or Medan. For urgent privacy issues—such as suspected unauthorized access—contact our support team immediately.

Changes to our yonex4d privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you via email or a notice on our platform. Your continued use of yonex4d after such notice constitutes acceptance of the updated policy. If you do not agree with our changes, you may request account closure and withdrawal of any remaining balance.

Our commitment to protecting your privacy remains constant: we collect only necessary data, we encrypt and secure it, and we share it only with trusted processors or legal authorities. Thank you for trusting yonex4d with your personal information.